Frequently Asked Questions
Everything you need to know about shopping with Okey Dokeys.
How long will it take for my order to arrive?
Standard shipping typically takes 3 to 7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Okey Dokeys accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my order status?
Once your order is processed, you can track its progress through the 'Order Status' link in our website footer or by clicking the link provided in your shipping confirmation email.
Are your products covered by a warranty?
All Okey Dokeys products come with a one-year limited warranty against manufacturing defects. If you experience any issues, please reach out to our customer service team for a replacement.